Returns & Exchanges
At Momcozy, we want you and your little one to be completely satisfied with your purchase. If you are not happy with your fashion or nursing items, we offer a hassle-free return or exchange within 30 days of delivery.
Initiate Your Request
Visit our online Returns Center and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Ensure all items are in their original condition, unworn, and with tags attached, then securely pack them in the original shipping box if possible.
Ship the Items
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing